Principal consultant(Front Office)
Other Area(s)
Newbury Direct Hire Dec 28, 2022

Are you driven by helping clients navigate complex problems and advising them throughout their digital transformation? Do you wish to have the rewarding experience of mentoring others? As a member of our Front Office team, you will support the client in their implementation of Bullhorn ATS’ world class product suite and Marketplace Partner integrations. In addition, you will mentor Implementation Consultants and help them to deliver top notch service to our clients.

 

As a Principal Consultant, you will work with clients to identify and drive key business objectives, and advise on the proper setup, configuration, and customization of the Bullhorn ATS product suite to successfully meet these business objectives. You will work closely with the Customer, Sales Executives, and Engineers to ensure an on time and under budget delivery of the documented project scope. Furthermore, you will work to help our Implementation Consultants to hone their skills, adhere to organizational standards, and achieve success via mentorship and exhibiting the same qualities that have led to your proven track record of customer obsessed achievements.

A typical day might include:

  • Managing multiple projects across multiple clients and industries

  • Partnering with clients to identify and drive key business objectives

  • Managing the project schedule and necessary resources for an on time and under budget delivery.

  • Preparing/Presenting internal and external status reports to various stakeholders.

  • Leading cross functional teams by building and motivating team members to meet project goals, adhere to their responsibilities and project milestones.

  • Proactively managing risks and issues.

  • Collaborating with your client, Newbury project team members and the extended Bullhorn partner team

  • Providing input and driving continuous improvement for the Front Office methodology and best practices. This includes standardized processes, tools, templates and techniques that benefit project delivery teams.

  • Leading a regular cadence of standups for your consulting team.

  • Providing insight and guidance regarding product work to the consultants on your team.

  • Maintaining regular communication with the VP of Front Office to ensure that organizational team goals, procedures, and processes are being met.

This role may be a fit for you if:

  • You have experience in the recruiting, staffing, or human resources industry

  • You have experience with Bullhorn ATS, Onboarding 365 (eStaff), VMS Sync (Fyre VMS), Bullhorn Onboarding/Bullhorn Back Office, or Onboarding Talent Edition (Able).

  • You have a proven track record of 2-5 years of managing enterprise IT implementation projects and/or Implementation Consulting experience for external clients.

  • You aren’t afraid to take risks and learn from mistakes.

  • You love collaborating with your team, client and partners.

  • Finding a solution to complex problems is in your DNA.

  • You have a proven track record of successfully delivering projects on-time, within budget, with high quality and with consistently high customer satisfaction scores.

  • You have strong interpersonal skills with the proven ability to effectively engage and influence internally at all levels.

  • You have a demonstrated ability to drive large, highly complex programs.

  • You have a proven ability to learn new products and processes.

  • You have excellent client relationship management skills.

  • You have the ability to think creatively and innovate when needed.

  • You have experience leading a team while contributing to client deliverables.

Bonus points for:

  • Staffing industry experience.

  • Project experience with Bullhorn ATS, Onboarding 365 (eStaff), VMS Sync (Fyre VMS), Bullhorn Onboarding/Bullhorn Back Office, Onboarding Talent Edition (Able).

  • SaaS implementation project delivery.

  • Management experience while in a delivery role.

Newbury is committed to our core purpose to improve the quality of life and success of our people and partners. Our core values core values guide our actions and we are looking for people who exhibit these traits:

  • We have each others back

  • Listen first, act second

  • Wake up and love what you do

  • Face the problem

  • Fail forward

  • We are empowered to do what is right